Privacy Policy

Who we are

Our website address is: https://markhamtutors.ca.

Markham Tutors is a community tutoring organization, aiming to help children and families to achieve success and improve education. This privacy policy explains how Markham Tutors uses and protects any information that it collects about you when you use this website – markhamtutors.com.

Purpose

This privacy notice aims to give you information on how Markham Tutors collects and processes your personal data through your use of this website, including any data you may provide through this website when you create an account.

Though children and youth are going to use our services, but parental supervision is required. We do not knowingly collect data relating to children. We are especially concerned to protect the privacy of children aged, 16 or under. If you are aged 16 or under, please ask your parent/guardian’s permission before providing any personal data and ask them to help you whenever you provide us with any personal data

Markham Tutors is committed to protecting and respecting the privacy of any and all personal data that it gathers in the course of doing business, as defined by the Data Protection Act 2018 (DPA), the California Consumer Protection Act (CCPA), and any other applicable statutes. We collect only the essential information needed to perform the functions required by Markham Tutors. We have taken steps to ensure the information is stored in safe, secure locations with access only granted to those teachers (our employees) who require the information in order to perform their employment responsibilities.

This Policy explains when and why we collect personal data about you. We may change this Policy from time to time, but we will not treat your personal data in a fashion inconsistent with the Policy at the time your information is collected without notifying you.

Markham Tutors collects information for the purpose of providing tutoring services to the interested party, which will specifically meet his/her academic criteria. Markham Tutors will not disclose any information about individual users. Any information provided by a client or prospective client to Markham Tutors is strictly confidential. Markham Tutors will not sell any information obtained or provided by a client to a third party for marketing or other purposes but we may use that information for marketing which may involve a third party, such as Facebook, or Instagram.

Any questions with regards to Markham Tutor’s policy should be directed to info@markhamtutrs.ca .

Markham Tutors is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the markhamtutors.ca website and governs data collection and usage. By using the markhamtutors.ca website, you consent to the data practices described in this statement.

CHANGES TO THIS STATEMENT

Markham Tutors will occasionally update this Statement of Privacy to reflect company and customer feedback. Markham Tutors encourages you to periodically review this Statement to be informed of how Markham Tutors is protecting your information.

CONTACT INFORMATION

Markham Tutors welcomes your comments regarding this Statement of Privacy. If you believe that Markham Tutors has not adhered to this Statement, please contact us at info@markhamtutors.ca . We will use commercially reasonable efforts to promptly determine and remedy the problem.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Additional information

COLLECTION OF YOUR PERSONAL DATA

We obtain information about you when you use our website, when you provide it to us when booking appointments, contacting our tutors or becoming our website user.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Markham Tutors public message boards (such as comments) or on social media posts, this information may be collected and used by others.

Markham Tutors is not responsible for the privacy statements or other content on websites outside of the Markham Tutors.

If you make a payment to us your payment details are not held by us but are collected by our third party payment processors, who specialize in the secure online capture and processing of such transactions.

CATEGORIES OF PERSONAL DATA

The personal data collected by Markham Tutors includes:

  • Identifiers (name, email address, phone number, ZIP code)

-We use this information to communicate with you, deliver the services you have requested, and inform you of other products or services available from Markham Tutors and its affiliates.

  • Characteristics of protected classifications (age, gender, race)

-We do not collect any information on age, gender or race from any users.

  • Internet or other electronic network activity information (IP address, browser type, domain name, access time, referring website address)

-We use this information to operate our service, to maintain quality of the service, and to provide general statistics regarding use of the Tutor Doctor website.

  • Education information (academic status, school, course of study)

-We use this information to deliver the services you have requested.

SHARING OF YOUR PERSONAL DATA

Markham Tutors does not sell, rent or lease its customer lists to third parties. Markham Tutors may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Markham Tutors may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal data except to provide these services to Markham Tutors, and they are required to maintain the confidentiality of your information.

Markham Tutors does not use or disclose sensitive personal data, such as race, religion, or political affiliations, without your explicit consent.

Markham Tutors will disclose your personal data, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Markham Tutors or the site; (b) protect and defend the rights or property of Markham Tutors; and, (c) act under exigent circumstances to protect the personal safety of users of Markham Tutors, or the public.

USE OF COOKIES

The Markham Tutors website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize Markham Tutors pages, or register with Tutor Doctor site or services, a cookie helps Markham Tutors to recall your specific information on subsequent visits. This simplifies the process of recording your personal data, such as billing addresses, shipping addresses, and so on. When you return to the same Markham Tutors website, the information you previously provided can be retrieved, so you can easily use the Markham Tutors features that you customized.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Markham Tutors services or websites you visit.

SECURITY OF YOUR PERSONAL DATA

Markham Tutors secures your personal data from unauthorized access, use or disclosure. Markham Tutors secures the personally identifiable data you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal data (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Unfortunately, the transmission of information via the internet is not completely secure. Although Markham Tutors will do its best to protect your personal data, Markham Tutors cannot guarantee the security of your data transmitted to its site; any transmission is at your own risk. Once Markham Tutors has received your information, it will use strict procedures and security features to try to prevent unauthorized access.

YOUR RIGHTS

You have the right to ask Markham Tutors not to process your personal data for marketing purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us in writing.

The Markham Tutors site may, from time to time, contain links to and from the websites of its partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that Markham Tutors does not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.